At LoveFluent, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when using LoveFluent, including:
- Account Information: Name, email address, and password when you create an account
- Profile Information: Love language quiz responses, dating preferences, and relationship status
- Partner Information: Information about your partner when you connect accounts
- Payment Information: Billing address and payment method details (processed securely by our payment provider)
- Communication Data: Messages you send to our support team
Automatically Collected Information
When you access LoveFluent, we automatically collect certain information:
- Device Information: Device type, operating system, and browser type
- Usage Data: Pages visited, features used, and time spent in the app
- Location Data: General location (city/region) to provide relevant date recommendations
- Log Data: IP address, access times, and referring URLs
2. How We Use Your Information
We use the information we collect to:
- Provide personalized date recommendations based on your love language
- Connect you with your partner and sync preferences
- Process payments and manage your subscription
- Send reminders and notifications you've requested
- Improve our services and develop new features
- Respond to your inquiries and provide customer support
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Your Partner: When you connect accounts, certain information is shared with your linked partner
- Service Providers: Third-party vendors who help us operate our services (payment processing, email delivery, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure authentication with password hashing
- Regular security audits and monitoring
- Access controls limiting employee access to personal data
- Row-level security in our database (powered by Supabase)
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Withdraw Consent: Revoke previously given consent
To exercise these rights, please contact us at privacy@lovefluent.ai.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for up to 30 days for backup purposes and as required by law.
7. Children's Privacy
LoveFluent is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Third-Party Services
LoveFluent may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice in the app. Your continued use of LoveFluent after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: